Privacy Policy
This Privacy Policy explains how Tanabod (“we”, “us”, or “our”) collects, uses, and protects information when you visit www.tanabod.ai (the “Website”). We are committed to handling your personal data in accordance with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”).
By using the Website, you agree to the practices described in this policy.
Information We Collect
We collect the following types of information:
Information you give us. When you submit a contact form or email us, we collect the details you provide — typically your name, email address, phone number (if given), and the content of your message.
Information collected automatically. When you browse the Website, we and our analytics providers automatically collect technical information such as your IP address, browser type, device information, pages visited, time spent on pages, and referring website. This is collected through cookies and similar technologies (see Section 5).
We do not collect payment information, and we do not require you to create an account.
SECTION 02How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate with you;
- Operate, maintain, and improve the Website;
- Understand how visitors use the Website through analytics;
- Comply with our legal obligations.
Legal Basis for Processing
We process your personal data based on your consent (such as submitting a contact form or accepting cookies), to fulfill your requests, and when necessary for our legitimate business interests or to comply with legal requirements under the PDPL.
SECTION 04Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers who help us operate the Website and our analytics (for example, hosting and analytics providers), under appropriate confidentiality obligations;
- Authorities or third parties where required by law, regulation, or legal process, or to protect our rights.
Cookies and Analytics
The Website uses cookies and similar technologies to function properly and to understand visitor behaviour. Cookies are small files stored on your device.
We use:
- Essential cookies, required for the Website to operate; and
- Analytics cookies (Google Analytics), which help us measure and improve performance.
You can control or disable cookies through your browser settings. Disabling some cookies may affect how the Website works. Where required, we will ask for your consent before placing non-essential cookies.
SECTION 06International Transfers
Some of our service providers (such as analytics or hosting providers) may store or process data outside the UAE. Where personal data is transferred internationally, we take reasonable steps to ensure it is protected in line with the PDPL.
SECTION 07Data Retention
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of any such data, we will take steps to delete it.
SECTION 08Data Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
SECTION 09Your Rights
Under the PDPL, you may have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete data;
- Request deletion of your data
- Object to or restrict certain processing;
- Withdraw consent you have previously given.
To exercise any of these rights, contact us using the details in Section 12. We will respond in accordance with applicable law.
SECTION 10Children’s Privacy
The Website is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
SECTION 11Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted here with an updated “Last updated” date. We encourage you to review this page regularly to stay informed of any changes.
SECTION 12Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Tanabod
Email: info@tanabod.ai
Address: Office No. 43-44, Property of Dubai Municipality – Al Fahidi, Bur Dubai, Dubai, UAE